Cancel a Booking

User access

Access to this option is controlled by "Permission option " 6.

To cancel a booking select the button in "Booking Details ".

You can not Cancel a booking if the guest has checked in.

The cancellation date will default to today's date, change it if required. You can specify how the booking was cancelled.

When you select the "Cancel Booking" button you will be asked to confirm if you want to cancel. If you select "Yes", the booking will be cancelled.

Online

Cancelled accommodation is automatically updated online.

Enquiries

Once a booking is cancelled, check the Daily Room Enquiries Report in case someone else is interested in the Unit/Room on that arrival date.