Multiple Unit Properties

Saving information with this option is controlled by "Permission option" 19.

The details stored for each Property are:-

Country

Either "All" Countries are listed or only those where you already have defined Locations. Tick or untick the box next to the Country drop down to switch between the two types.

Booking method

Use the pulldown to the right of the "Currency" to select the booking method. By default all accommodation is configured to use accommres to handle online booking. However, there are alternatives.

(a) Online Booking - default

(b) Online Booking - Ignore availability. Not recommended but you can always take a booking using this option and decide on where to put your guest later!

(c) Request - An email is delivered to the property owner requesting availability from details supplied online. They in turn contact your client direct. In this case you are using accommres as a presentation tool for this property. Any bookings which result from this link will not be shown in accommres.

(d) No Booking - No bookings are possible. In this case you are using accommres as a presentation tool for this property. Any bookings which result from this link will not be shown in accommres.

Dates and Prices

Once a Property is set up you can Assign Accommodation Types, Availability and Prices by date to it and define individual units . Select the Dates and Prices button.

General information

Locations which must have already been defined are listed in the top right pull down. To create a Property you must give it a name and enter it in the Property box. All the other information is optional although you will offer better customer service by entering all the information. When a client makes a booking accommres sends them an email with contact information. Contact details for the Property will be included in that email. Don't forget to use numbers in international format i.e. + followed by your International dialling code.

If you are concerned about contact details for the property being available online then select the "Protect privacy " option. All information pages on the property will have the address and other contact details removed. The information (if you enter it) will only be provided to those who book the accommodation.

To delete an entry select the button. Please be careful, do not delete a Property which has been setup with Prices and Accommodation Types. If you delete and then recreate it accommres should recover the details automatically. If you no longer require it remove the "tick" from Available and update the entry and it will be removed from your online booking site.

If you have already created a Property then it will appear in a list in the bottom box. The list will change depending on the Location selected. To select an existing Property click (single) on its name in the bottom box and its details will be presented. If you double click a name in the bottom box the Accommodation Dates window will be launched for it. See Dates and Prices above.

Expand Units

If ticked then all "Units" of accommodation will be individually listed online when they appear in Search results.

Bank Accounts

If you want to assign Payment Bank Accounts so that they are the only accounts available for this properties bookings select the "Bank Accounts" button.

If not all bank accounts for this company apply for this property untick those that do not.

Bookable Extras

Extras can be defined to be available at the time of booking online. By default all Extras apply to all Properties. However, if you want to define specific Extras for one Property select the Bookable Extras button and only the selected Extras will be available online.

Days to Arrival/Occupancy Discount (Dynamic pricing)

Discount or Price increase percentages can be applied according to a matrix of "Days to arrival" and " Occupancy percentage" on each day. If used for a property it will vary the prices you charge on a daily basis according to occupancy - "Yield Management ". Select the discount plan for this property (if applicable).

PBX settings

phoneres

This is a telephone booking service provided by e21Software. Contact e21Software for further information.

Personal Agent commission rates

An agent is assigned a general commission rate. However, this can be changed for each property. Once the property exists, enter the agent code, their personal commission rate and select the button to the right of the rate to save the commission rate. It will be applied the next time a booking is entered for this agent and property.

Access to this option is controlled by " Permission option" 40.

Contacts

The Contacts option contains the contact information for many suppliers required by the Property and also Community President and Administrator if applicable.