e21Software.com - accommres


Payments

User access

Access to this option is controlled by "Permission option" 4.

Payments are made to each booking in any supported currency. Once entered a payment can not be changed or deleted. Currencies are converted according to the rates defined in the "Currency Rates" option. This option is started using the "Make Payments" or " Deposit" button in " Booking Entry", "Booking Details ", "Cancellation

Banking

Payments entered are reported using the "Banking Report".

Supported Methods

  • Bank Transfer
  • Cash
  • Cheque
  • Standing Order
  • Direct Debit
  • Entering a Payment

    Select the method

    Select its source

    Select the date

    Select if the payment is a Deposit

    Enter a Reference if there is one, for example a cheque number or card authorisation code.

    Enter the Payment value. This can be negative.

    Enter a Card surcharge if defined with the "Payment account ".

    Select the Currency and select the "Make Payment" button.

    Deposit

    If this is the first payment for booking and there is a Deposit Due for the booking then the Deposit tickbox should be ticked. Payments identified as Deposits will be reported on specifically using the " Deposit Report ".

    Security Deposit

    A Security Deposit can be taken with regard to Unit/Room Inventory. This is done using the "Booking Details" option. Security deposits are separate transactions to other payments and are recorded accordingly.

    Currency

    A payment can be entered in either the currency which was used to make the booking or in your default currency. The conversion rate for each payment is applied at the time of making the payment.

    Card details

    Mistakes

    To correct a mistake, select Discount and enter either a positive or negative value in the appropriate Currency.

    Looking at Payments

    Payments can be looked at using the " Show Payments" button in "Booking Details", select a Booking and then look at its payments. Booking confirmation information which can be emailed or printed using "Booking Details" includes all payments processed.

    Online processing of Card payments

    If the "Payment account" is connected to an online Merchant processor then once the "Make Payment" button is selected accommres communicates securely with the Merchant and authorises the transaction. This should take 5-30 seconds. If the transaction does not authorise you will be notified accordingly.

    The Authorisation code is recorded automatically in the case of online processed payments. Once authorised the Payments option closes.

    Swipe Card

    Select this button and then swipe the Payment card. The details are read and decoded.

    "Valid from" and CVV code

    PCI_CISP

    If you are running accommres in PCI-CISP mode you will not be able to save the Card Security Number. It will be used to process one transaction and cleared. Control this with the "Settings " option.

    Other payment options

    This payment option only processes one payment and applies it to one transaction. However, use the "Payment Allocation" option to process a single payment and apply it to multiple transactions. You can also move payments from one transaction to another using this option provided they are for the same client.



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