Single Property Definition

Access to this option is controlled by "Permission option" 19.

This option must be completed if you are using accommres in a single property for example a Hotel or Bed and Breakfast.

However, if you have multiple properties and you can see this option then you need to contact your e21Software representative as you either have the incorrect software or the incorrect settings.

The details stored for the Property are:-

General information

Locations which must have already been defined. To create a Property you must give it a name and enter it in the Property box. All the other information is optional although you will offer better customer service by entering all the information. When a client makes a booking accommres sends them an email with contact information. Contact details for the Property will be included in that email. Don't forget to use numbers in international format i.e. + followed by your International dialling code.

If you are concerned about contact details for the property being available online then select the "Protect privacy " option. All information pages on the property will have the address and other contact details removed. The information (if you enter it) will only be provided to those who book the accommodation.

To use a different property, enter a new Property name and update all information accordingly. WARNING. The Property name is used throughout the system. If you change it, you will need to add all the information for that Accommodation also.

PBX settings

If you have a telephone system at this property, accommres can integrate to it. Select the "PBX Settings" button to specify call charges and other information relating to the PBX. Call charges will be automatically included on the guests bill.

Integration

Configure other devices used in the property which are integrated to accommres. These could be Wifi, Television, Entertainment or othe devices. If you have a specific requirement pleast contact e21Software.

phoneres

This is a telephone booking service provided by e21Software. Contact e21Software for further information.

Your Details and First time use

When accommres is first used a Property is created based on the name of the Company entered. If this is not correct, enter the correct details here and then configure the Accommodation.

Days to Arrival/Occupancy Discount (Dynamic pricing)

Discount or Price increase percentages can be applied according to a matrix of "Days to arrival" and "Occupancy percentage" on each day. If used for a property it will vary the prices you charge on a daily basis according to occupancy - "Yield Management". Select the discount plan for this property (if applicable).