What does it do, Summary Features and Benefits
"1st customer contact to Trial Balance"
accommres is a Property and Booking Management System with integrated Online Booking and other online services.
accommres runs all aspects of bookings, reservations and property management for any business which provides accommodation on a nightly or daily basis. For those who represent groups of Property Owners, accommres also calculates and manages Owner charges, income and reporting. This business may be a Travel company, a Hotel, a Bed and Breakfast provider, Property Management Agent or any business which provides a bed or place to sleep. accommres looks after your guests needs, your property owners needs, your needs but also can be implemented in a variety of different ways so that it fits your business model in a cost effective manner.
Included (if you subscribe to our online service) is our "web kit ". This not only delvers online booking but also a host of other services and functions . Everything you need for your property website.
accommres fully integrates to many other systems for the smooth operation of your business.
Using accommres and by working with our partners we can increase the marketing opportunities for your accommodation and generate bookings for you.
"Tested and proven all over the world by hospitality, property and travel businesses large and small"
This list is not exhaustive. Please contact an e21Software representative to discuss your individual requirements.
|
USP
|
Feature
|
Benefit - Sales & Marketing
|
Benefit - Finance
|
|---|---|---|---|
| Innovative pricing model | No annual support fee, no commission on bookings, fixed cost structure - pricing based on number of units of accommodation (not number of sites), server hosting included | Reduced cost per booking, operational costs increase proportionally with the size of your business, therefore initial outlay is less and costs can easily be passed on to client and / or property owner. | |
| Supports wide range of accommodation pricing models | Including variable length of stay per unit or per person, variable arrival days, mid week surcharge, variable prices throughout the year | Gives you the flexibility to be creative with your pricing models | |
| Supports wide range of pricing models for extras | Per day, per week, per person booking | Generate incremental revenues through being able to offer clients flexible extras | |
| Supports unlimited rateplans | Multiple price configurations attached to Offer codes | Segment your clients and offer different prices accordingly - Corporate rates, Friend and family, Repeat clients etc. | |
| Supports wide range of meal options | Self catering / accommodation only, b&b, half board, dinner b&b and full board | accommres matches different business models and needs, securing sales of meals at time of main booking | |
| accommres is fully scaleable | You never need to replace the system due to business growth - you never outgrow our system | You never need to replace the system, regardless of how fast your business grows and large it becomes | |
| Multi language capabilities | Client can enquire, check availability, check prices and book in own language, booking confirmation emails and all other online and printed client documentation e.g. invoices in their own language | Increase the number of global bookings, increase conversion of traffic through your website, maximise ROI from online marketing spend by losing less bookings | |
| Multi currency | Clients are quoted in their own currency | Increase enquiries and sales due to transparent pricing | Fewer charge backs and problems with deposits |
| Offers ability to sell extras | e.g. leisure activities, welcome packs, airport transfers | Generate incremental revenues from extras. Improve efficiency of planning of added value supplies e.g. welcome packs | Generate incremental revenue streams |
| Real-time online integration | Face to face, telephone and online booking all share same price and availability information | Save time by only maintaining one system instead of two (or more) to hold prices. Generate more £ by increasing availability across all marketing channels i.e. the same availability is offered irrespective of whether its face to face, over the phone or online | Headcount related cost savings due to the business having only to maintain one system and not two. Increase revenues by not losing any bookings because, staff do not have time to update multiple systems. |
| Automatically updates online agent websites | Online agent websites do not need updating with availability and pricing information. | Save time by only maintaining one system instead of multiple agent websites with pricing and availability information. Generate more £ by not losing bookings due to multiple systems not being up to date | Headcount related cost savings due to the business not having to update agent websites. Increase revenues by not losing any bookings because, staff do not have time to update multiple systems. |
| Shares inventory across multiple agents | Monitors and modifies availability across multiple agents websites | Don"t lose bookings due to mismanagement of agent inventory | Headcount related cost savings due to the business not having to update agent websites. Increase revenues by not losing any bookings due to mismanagement of agent inventory |
| Supports agent specific allocations | |f required, you can allocate specific units of accommodation to agents. | Enables use of those agents who offer enhanced exposure for preferential inventory and rates. | |
| Increase number of agents you work with | Makes your inventory available through hundreds of online agents worldwide and all GDS as used by 450k global travel agents. | Dramatically increase exposure and subsequent revenue streams (for existing customers, cost on this = 5-15% of the revenue generated). | Increase revenue streams through increased exposure. |
| "web kit" included. | A fully functional website for your business which you can modify. Contains all the functions you need. | Changes/Additions to your properties are live on your site within seconds. accommres integrates to the web kit. Web designer not required for day to day changes | Majority of your web site included with our online service. No additional cost and significant reduced website development cost. |
| Your online booking site can be fully tailored to your own brand identity and visuals | If you wish you can have Complete control over the appearance and branding of your website, consistent brand experience | ||
| Multi company operation including support for all globally recognised sales tax regimes | Implement accommres where ever you are located | Make your customers happier by offering them 100% accurate pricing because tax is accurately calculated. | Save money because one system globally, not a system per country |
| Includes merchant service integration | Ability to take online and offline credit card payments | Happier customers because risk of error is removed as payments are only processed through a single system ie. Don"t have to use separate PDQ systems any more | Save time and hassle by reducing areas of human error and resulting credits and charge backs |
| Sophisticated deposit rules | Option to secure bookings with a debit or credit card and / or take a deposit based on a range of criteria including booking value, number of units/rooms booked, or number of people. | Increase bookings by not forcing deposits at the time of booking. Guests can pay deposit using non-card methods. | Improve cash flow by implementing the deposit rules that best suit your business |
| Supports PCI-CISP card handling standards as defined by VISA and Mastercard | Meet VISA and Mastercard requirements in order to be allowed to transact online. | ||
| Provides sophisticated management reports | Useful reports and statistics for all sectors of your business covering finance, operations, sales and marketing. | Spend your budget better by accurately monitoring effectiveness of marketing spend | Peace of mind from having business activities very visible through the reporting including staff reporting on call centres where appropriate. |
Property Management companies managing properties on behalf of other Owners
|
USP
|
Feature
|
Benefit - Sales & Marketing
|
Benefit - Finance
|
|---|---|---|---|
| Owner commissions and rental income | Commission and rental income for owners calculated from bookings automatically | Accurate reporting and information for Owners - confidence they will be paid. Professional appearance | Directly integrated to billing systems and financial reporting. Owner income is merged with expenditure and only those due a payment are paid. |
| Owner charges and billing | All expenditure incurred on behalf of the owner is billed to the owners account. | Peace of mind, Owner does not need to be involved. Accurate information provided in monthly statement. | Directly integrated to billing systems and financial reports. Owner expenditure is merged with owner income and only those due a payment are paid. |
| Annual subscription charge/fee | Each property can be assigned annual renewal date and different package type with different price | Flexible pricing for different owners and property types can be adopted. | Directly integrated to billing systems and financial reports. Owner expenditure is merged with owner income and only those due a payment are paid. |
| Cleaning and linen options | Cleaning and linen charges can be applied to each booking with different rates for each property | Price for each property represents accurate cost of cleaning and linen requirements and true cost of booking will vary accurately depending on property type | Simple method of collecting cleaning and linen income and accounting for it without lots of manual effort |
| "web kit" includes Owner login area | Owners can update their details, make owner bookings, look at availability, view statements, make payments online | Statements are provided online and do not need to me mailed - reducing costs and enquiries. Owners who need to make payments can do so online, reducing labour requirements. |
| All web site design, text, graphics, the selection and arrangement thereof, Copyright (c) 2009 e21Software.com LLC USA. All Rights Reserved. All trademarks, product names and company names or logos cited are the property of their respective owners. Site map |  |